Quality and Information Security Policy

The mission of the company is the development, customization, implementation, and innovation of information systems for the management of enterprises and organizations based on modern information and communication technologies.

The vision of the company is to provide services built on long-term, mutually beneficial supplier–customer partnerships. Within these relationships, the company delivers services that meet the actual needs of customers in the delivery of information system projects. Customer satisfaction with projects delivered in line with their requirements is reflected in long-term strong partnerships.

The management of the company is aware that the mission and vision can only be achieved by ensuring the high quality of its products. To secure product quality, the company has established a quality management system in accordance with STN EN ISO 9001:2015, which has been certified by the independent certification body TÜV NORD Slovakia, s.r.o. Bratislava.

Quality and Information Security Policy

• The primary and constant goal is to meet the needs, requirements, and expectations of customers for delivered products, ensuring their satisfaction.
• Providing high-quality and comprehensive services, from consulting on project objectives through project implementation to productive operation support, including innovations, so that the delivered project brings real value to the customer.
• Improving project management to ensure effective project governance, communication, and teamwork between supplier and customer, applying the process approach of the quality management system within the organization.
• Ensuring the education, qualification, and competence development of company employees so they can apply modern technologies according to the real needs of customers while adopting the principles of secure information processing.
• Protecting information processed by the company on behalf of clients, partners, and for its own needs through the established and maintained Information Security Management System (ISMS) in compliance with ISO/IEC 27001:2022.
• Selecting the best IT suppliers and fostering strong partnerships with them so that the company can offer and deliver modern solutions and innovations under favorable market conditions while adhering to quality and information security principles.

The management of the company commits to:

• Comply with the provisions of the quality policy, quality management system, and information security management system, and ensure their implementation and adherence by all employees
• Increase employee qualifications, improve motivation systems and working conditions, ensuring they are motivated and equipped to deliver high-quality services to customers while adopting information security principles.
• Protect the confidentiality, integrity, and availability of the company’s information assets.
• Ensure compliance with legal, regulatory, and contractual requirements (e.g., GDPR).
• Develop the company’s infrastructure to create conditions for project development and delivery using modern ICT while applying appropriate technical and organizational measures to protect information.
• Provide and secure the necessary resources for the quality and information security management system, including verification, maintenance, and continuous improvement.
• Regularly assess information security risks and implement measures to mitigate them.